Frequently Asked Questions
What payment method do you accept?
Payment is traceable. You can trace the status of your payment using your PayPal account. Payment does not require you to use your credit card online (you can transfer directly from your bank account).
Can I ship to an address other than my billing address?
Yes, you can just leave your shipping address in the fields when you place an order, and we will take this shipping address as the final one but disregard your billing address.
Who do I contact if I received the wrong item in an order?
If you believe you received the wrong item in an order, you should Email firstname.lastname@example.org.
How to extend laptop’s battery life?
- Turn off ports. Disabling unused ports and components, such as VGA, Ethernet, PCMCIA, USB, and yes, your wireless, too. You can do this through the Device Manager or by configuring a separate hardware profile.
- Create Power-Saving Hardware Profiles. Configure your laptop for the various scenarios in which you use it (on a plane, at the coffee shop, at the office, and so on). You can do this through the Hardware Profiles menu by right-clicking on My Computer and selecting Preferences or by using a freeware utility such as SparkleXP (for Windows XP users).
- Configure your display to turn off when not in use. This is different from just using a screensaver, because in many cases a screensaver still requires the display's backlight to be on. You can set the interval to turn the display off in Windows' Power Options—found in the Control Panel.
- Use a cooling pad when using a notebook computer on your lap.
- Avoid propping your laptop on a pillow, blanket, or other soft surface that can heat up.
- Clean your desk. It sounds strange, but if you have a dusty, dirty desk, that dust will get into the vents and clog the cooling fan. Once the dust is inside your laptop, it is much harder to remove. You can try blasting it out with canned air, but you run the risk of damaging internal components. You can also remove the vent and clean out the grit, but remember that taking apart your laptop can void the warranty. So clean your desk at least once a week, if not daily.
- Never store your laptop in a place where the air temperature exceeds 80 degrees Fahrenheit, such as a hot car or an outdoor patio.
- Consider taking your battery out when using your laptop plugged into AC power. Just make sure to keep the contacts clean. If you need to clean them, use rubbing alcohol.